Training: Reputation Playbook Part 1

Integrating and Implementing Your Reputation Marketing Program

There are 2 primary focuses to getting your Reputation Marketing program rolling – internal and external.

The external is about integrating the processes and resources we have provided you with into your current marketing and client communication systems, choosing which marketing collateral you will use, how you want to introduce this to you customers and so on.

The internal focus relates to you and your staff.

In this presentation we will walk you through; i) the first baby steps you can take to introduce this program to your staff, ii) have you consider what sorts of feedback input and info you’d like to know about regarding the service you have delivered and iii) how you should consider rolling out your feedback collection program so you get the biggest momentum possible.

Lets get started…

(Click On The Image Above To Play The Video)

In this training:

00:20 – Monitoring
01:32 – Building your Reputation
01:47 – Rep Mktg Playbook
02:03 – Done Together Marketing
03:00 – Getting in the Game
03:10 – Staff training portal
04:22 – Review Only Portal Strategy
06:40 – Feedback / Survey Pages
06:54 – Different question types
07:12 – Survey Worksheets

Got questions? Reach out to your Screaming Tree Media representative to access our Reputation Coaching and Consultation Services, or contact us HERE

Training: Reputation Playbook Pt 1

Training: Reputation Playbook Part 1

Integrating and Implementing Your Reputation Marketing Program

There are 2 primary focuses to getting your Reputation Marketing program rolling – internal and external.

The external is about integrating the processes and resources we have provided you with into your current marketing and client communication systems, choosing which marketing collateral you will use, how you want to introduce this to you customers and so on.

The internal focus relates to you and your staff.

In this presentation we will walk you through; i) the first baby steps you can take to introduce this program to your staff, ii) have you consider what sorts of feedback input and info you’d like to know about regarding the service you have delivered and iii) how you should consider rolling out your feedback collection program so you get the biggest momentum possible.

Lets get started…

(Click On The Image Above To Play The Video)

In this training:

00:20 – Monitoring
01:32 – Building your Reputation
01:47 – Rep Mktg Playbook
02:03 – Done Together Marketing
03:00 – Getting in the Game
03:10 – Staff training portal
04:22 – Review Only Portal Strategy
06:40 – Feedback / Survey Pages
06:54 – Different question types
07:12 – Survey Worksheets

Got questions? Reach out to your Screaming Tree Media representative to access our Reputation Coaching and Consultation Services, or contact us HERE



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